DraftKings Responsible Gaming Tools: Player Protection Features Across US States
DraftKings maintains a responsible gaming framework across its US licensed sportsbook and casino operations, offering players tools including deposit limits, wagering limits, session time limits, cooling-off periods, and self-exclusion, alongside integration with state self-exclusion programmes and national helplines.
Key Takeaways
- DraftKings provides deposit limits, wagering limits, and session time limits as standard player protection tools
- Cooling-off periods allow players to pause their accounts for a defined period
- DraftKings integrates with state self-exclusion programmes in all states where it operates
- Players can permanently self-exclude from DraftKings across all products
- DraftKings links to the National Problem Gambling Helpline (1-800-522-4700) across its platform
- DraftKings publishes responsible gaming resources and educational content on its dedicated responsible gaming page
Why It Matters — Players
Why It Matters — Operators
DraftKings operates a responsible gaming programme across its licensed US sportsbook and casino products, providing players with a suite of tools designed to support informed and controlled gambling behaviour. The tools are available to customers in all states where DraftKings holds a sportsbook or iGaming licence.
Player Protection Tools
DraftKings offers the following standard responsible gaming controls, accessible through account settings:
- Deposit limits — Players can set daily, weekly, and monthly limits on the amount they deposit into their DraftKings account. Limits can be decreased immediately; increases take effect after a mandatory cooling-off period.
- Wagering limits — Players can limit the total amount wagered in a defined period.
- Session time limits — Players can cap the duration of individual gambling sessions.
- Cooling-off periods — Players can temporarily suspend their account for a defined period (days or weeks), during which deposits and wagering are unavailable.
- Self-exclusion — Players can permanently exclude themselves from DraftKings products. DraftKings also integrates with state self-exclusion programmes such as those operated by individual state gaming commissions, meaning a player who self-excludes through a state programme is also excluded from DraftKings in that state.
State Self-Exclusion Integration
As a UKGC-licensed operator in most US states, DraftKings is required by state regulators to check players against state self-exclusion lists and to honour exclusion requests. Players who use state self-exclusion systems (such as Ohio's self-exclusion programme or the Indiana Gaming Commission's list) are blocked from using DraftKings in that state.
National Helpline and Support Resources
DraftKings displays the National Problem Gambling Helpline number — 1-800-522-4700 — prominently across its platform and provides links to the National Council on Problem Gambling (NCPG) and state-level treatment resources. The helpline is operated 24/7 by NCPG.
Industry Membership
DraftKings participates in responsible gaming programmes and supports industry initiatives through its membership in organisations including the American Gaming Association (AGA), which operates the "Have A Game Plan" responsible sports betting campaign.
- Source:
- DraftKings
- Published:
- September 1, 2023
- Original Article:
- View Source
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